What is Tallow Hair Clay?

Tallow Hair Clay is a premium styling product for hair made from natural grass-fed tallow. It provides a flexible hold with a natural finish.

How is Tallow Hair Clay different from other styling products?

Unlike traditional styling products, we use tallow as a base ingredient, which offers a unique hold and texture without the use of synthetic additives.

Can I use Tallow Hair Clay every day?

Yes, our Tallow Hair Clay is designed for daily use. It is lightweight and easy to wash out, ensuring your hair stays fresh and healthy.

Is Tallow Hair Clay suitable for all hair types?

Ideal for those who want texture while maintaining a natural finish, the bentonite clay binds hair follicles together to add more volume while also providing hold for styling purposes.

Does Tallow Hair Clay leave a greasy residue?

No, our Tallow Hair Clay leaves a matte finish without any greasy residue. Your hair will have a natural look and feel.

Can I restyle my hair throughout the day after using Tallow Hair Clay?

Yes, our Tallow Hair Clay provides a flexible hold, allowing you to restyle your hair throughout the day without losing its effectiveness.

How long does a jar of Tallow Hair Clay typically last?

The longevity of our tallow hair clay depends on usage, but on average, a 1.8oz jar should last several weeks to a few months.

Shipping & Returns

Where do you ship to?

All of our orders are shipped from Long Island, NY. We currently ship to all 50 states in the U.S., including Puerto Rico. It's possible that you may experience longer delivery times if you live in Hawaii, Alaska, Puerto Rico.

When will my order ship?

On average, please allow 24 to 48 business hours.

What shipping services do you use?

We are currently using USPS.

I entered the wrong shipping address when I ordered. What do I do?

If you gave us the wrong shipping address, please email us right away (contact@earthwaveshop.com) so we can update it in our system before your order is shipped. Orders are typically shipped within 24 to 48 hours so please don't wait to notify us.

*NOTE: If we ship to the wrong address because you entered it incorrectly, your package will be sent back to us (Return to Sender) and you will be charged for the shipping cost in order to ship your package back to you again.

I entered the wrong shipping address when I ordered. What do I do?

Orders take usually 3-5 business days to reach their destination, depending on weather conditions. For Alaska, Hawaii, and Puerto Rico, it may take a little longer, so please allow 7-10 business days.

Returns & Exchanges

What is your return policy?

If are you not satisfied with your purchase for any reason, you may return it within 30 days for a full refund. Upon receipt of your returned item, we will process a 100% refund of the purchase price, less any shipping fees. 

How do I start a return or exchange?

All you have to do is email us at contact@earthwaveshop.comwith your order number and the products you'd like to exchange or return, and we'll take care of the rest. Easy peasy.

Orders & Billing

Can I cancel/change my order before it ships?

You can change/cancel your order as long as we haven't shipped it out, yet. Please email us at contact@earthwaveshop.com as soon as possible.  We typically ship orders out within 24 hours so the sooner you notify us, the better.

What type of payment methods do you accept?

We accept all major credit cards such as Visa, MasterCard, American Express, and Discover.  In addition, we accept PayPal and Apple Pay, both of which also accept all major credit cards.

Is it safe to order from your website?

Yes, it's totally safe. Our website is built on a well-known platform called Shopify. Shopify is certified Level 1 PCI DSS compliant. This is a security standard for organizations that handle credit and debit card information. Also, Shopify has something called SSL certificates. SSL certificates improve online security by encrypting our store's content and publishes it securely using HTTPS instead of HTTP.